Refund and Returns Policy

Refund & Return Policy

At GenX99, we value your satisfaction and strive to deliver only premium-quality products. However, if you’re not completely happy with your purchase, we’re here to help.

Return 

We have a 10-day return policy, which means you can request a return within 10 days of receiving your order.

To initiate a return or exchange, please contact us at ajithprasadv@gmail.com.
Once your request is approved, we’ll provide a return shipping label and instructions on how and where to send your package.
Please note that items sent back without prior approval will not be accepted.

Exchanges – Exchanges/ replaced products will get delivered within 5-7 working days

Refunds

Once we receive and inspect your returned item, we’ll notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed automatically to your original payment method within 10 business days.
Please note that your bank or credit card provider may take additional time to post the refund to your account.